Privacy Policy
Last Updated: October 23, 2025
Introduction
Fusion Networks (“we,” “us,” or “our”) is committed to protecting your privacy through data minimization. We collect and retain only the absolute minimum information necessary to provide our SMS text messaging service. This Privacy Policy explains our minimal data practices.
Scope of This Policy: This policy serves as compliance for the internal use of 10DLC technology only. It does not apply to any of the commercial services offered by Fusion Networks. Furthermore this policy only applies with respect to the use of 10DLC, it does not extend to any other circumstance such as your employment or any other general company policies.
Our Privacy Commitment
We believe in collecting the least amount of data possible. We do not:
- Sell, rent, or trade your personal information
- Use tracking cookies or analytics on our services
- Collect device fingerprints or browsing data
- Build user profiles for marketing purposes
- Share data with third parties except as absolutely required for service delivery
- Retain data longer than necessary
SMS Text Messaging Program
Program Description
By opting into our SMS text messaging program, you agree to receive text messages from Fusion Networks at the phone number you provided. Message frequency varies depending on your interaction with our services. Messages may include:
- Account notifications and alerts
- Service-related information
- Transaction confirmations
- Customer support communications
Consent and Opt-In
By providing your mobile phone number and opting into our SMS program, you expressly consent to receive automated text messages from us. Your consent is not a condition of purchase. You may opt out at any time.
Opt-Out Instructions
To stop receiving text messages from us, reply STOP to any message. You will receive a one-time confirmation message confirming your opt-out. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.
For assistance, reply HELP to any message or contact us at 631-331-3000.
Message and Data Rates
Message and data rates may apply based on your mobile phone service plan. Please contact your wireless carrier for details on your specific plan.
Supported Carriers
Our SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. If you have questions about your carrier’s support, please contact your wireless provider.
Information We Collect
We collect only the minimum information required to operate our SMS service:
Essential Information Only
- Phone Number: Your mobile phone number (required to send SMS messages)
- SMS Consent Status: Whether you’ve opted in or out (required for legal compliance)
- Consent Timestamp: When you opted in (required for 10DLC compliance)
What We Do NOT Collect
We do not collect:
- Your name (unless you voluntarily provide it for personalized messages)
- Email address
- Physical address
- Payment information (if applicable, processed by third-party payment processor only)
- Device identifiers or IP addresses
- Usage analytics or tracking data
- Browsing history or cookies
- Location data
- Any information not strictly necessary for SMS delivery
How We Collect Information
We collect information only when you explicitly provide it by:
- Texting a keyword to our SMS number
- Submitting your phone number through our opt-in form
- Responding to our messages
How We Use Your Information
We use your information for only three purposes:
- Deliver SMS Messages: Send text messages you’ve explicitly consented to receive
- Honor Opt-Out Requests: Process STOP requests immediately and maintain opt-out list
- Legal Compliance: Maintain consent records as required by law (TCPA, 10DLC regulations)
We do not use your information for:
- Marketing analytics or profiling
- Cross-platform tracking
- Advertising optimization
- Behavioral analysis
- Any purpose beyond basic SMS delivery
Sharing Your Information
We do not sell, rent, or trade your information. Period.
We share data only when absolutely required:
Required Service Provider
- SMS Gateway Provider: We share your phone number with our SMS service provider solely to deliver text messages. Our provider is contractually prohibited from using your data for any other purpose.
Legal Obligations Only
We will only disclose information if legally required by:
- Valid court order or subpoena
- Law enforcement with proper legal authority
- Protection of our legal rights in the event of a dispute
We do not share data with:
- Advertisers or marketing companies
- Data brokers or analytics firms
- Social media platforms
- Business partners for marketing
- Any other third parties
If we are ever required to share data due to a business sale or merger, we will notify you in advance and give you the option to opt out and have your data deleted.
Data Retention
We retain data for the shortest time possible:
Active Subscribers
- Phone Number & Consent: Retained only while you’re subscribed to SMS messages
- When You Opt Out: Your number is moved to our suppression list to ensure we don’t accidentally message you again
Opted-Out Users
- Suppression List: We keep your phone number on a “do not contact” list for 12 months after opt-out to comply with legal requirements and prevent accidental re-subscription
Legal Compliance Records
- Consent Records: Maintained for 4 years to comply with TCPA requirements
- Contains Only: Phone number, opt-in date/time, opt-in method
- After 4 Years: Permanently deleted
No Long-Term Storage
We do not maintain:
- Message history or content (deleted immediately after delivery)
- Long-term analytics or user profiles
- Archived communications
Automatic Deletion
Our systems automatically delete unnecessary data on a rolling basis. You don’t need to request deletion—it happens automatically when retention periods expire.
Your Privacy Rights
Easy Opt-Out
- Text STOP: Immediately removes you from our SMS list
- Automatic Processing: No forms, no waiting—your opt-out is instant
Data Access & Deletion
Because we collect minimal data, here’s what we have on you:
- Your phone number
- Your consent status (opted in or opted out)
- The date you opted in
To request a copy of your data or request deletion, contact us at 631-331-3000. We’ll respond within 48 hours.
Right to Know
You can ask us:
- What data we have about you (it’s only the three items listed above)
- Who we’ve shared it with (only our SMS gateway provider)
- How long we’ll keep it (see Data Retention section)
No Hidden Rights
We don’t collect enough data to have complex privacy rights. You have complete control with a simple STOP text.
Security
We protect the minimal data we collect:
- Encryption: Phone numbers are encrypted in transit and at rest
- Access Controls: Only essential personnel can access subscriber data
- No Unnecessary Storage: We don’t store what we don’t collect
- Secure Provider: Our SMS gateway provider is vetted for security compliance
Best Security is Minimal Data
By collecting only phone numbers and consent status, we minimize your risk. There’s no treasure trove of personal data to breach—just the bare essentials for SMS delivery.
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.
Third-Party Links
If our SMS messages contain links to other websites, those sites have their own privacy policies. We’re not responsible for their practices. We do not share your phone number with these third parties unless you explicitly interact with them.
Changes to This Privacy Policy
If we ever need to change our data practices, we will:
- Notify You First: Send an SMS message before any changes take effect
- Give You the Choice: Allow you to opt out if you don’t agree with the changes
- Never Expand Collection Silently: If we decide to collect more data, you’ll be explicitly asked to consent again
We will not make material changes without giving you the opportunity to opt out first.
Our Promise
We commit to remaining a minimal-data service. If that ever changes, you’ll be the first to know, and we’ll respect your right to leave.
California Privacy Rights (CCPA)
If you’re a California resident:
- Right to Know: We collect your phone number, consent status, and consent date. That’s it.
- Right to Delete: Text STOP and your number moves to our suppression list, then is deleted per our retention schedule. Contact us for immediate deletion.
- Right to Opt-Out of Sale: We don’t sell your data. Never have, never will.
- No Discrimination: We won’t treat you differently for exercising your privacy rights.
We don’t collect enough data categories to trigger most CCPA complexities. Simple data, simple rights.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Fusion Networks
640 Belle Terre Rd, Building G
Port Jefferson, NY 11777
Phone: 631-331-3000
SMS Program Specific Terms
What We Collect: Only your phone number and consent
Message Frequency: Varies (approximately 300 messages per month)
Message and Data Rates: May apply based on your carrier plan
Opt-Out: Text STOP to cancel immediately
Help: Text HELP for assistance or contact 631-331-3000
Privacy Policy: fusionnetworks.net/10dlcprivacy.htm
Data Minimization Commitment: We collect only your phone number. We don’t track your clicks, store your message history, or build a profile about you. We respect your privacy by collecting the least data possible.
By participating in our SMS program, you consent to receive text messages and agree to this minimal-data Privacy Policy.
